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Open your privacy choices

Our Privacy Policy explains how we handle account details, device data, cookies and UPI, Paytm, PhonePe or Google Pay payment records when you open your p651l account in…

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p651l Open your privacy choices
CONTACT ROUTES

Check your privacy contact paths

Privacy questions should reach the right team, not a generic queue. Use the contact path that matches your request: email for formal privacy requests, live chat for account-location help, and the account…

Privacy email Write to [email protected] from the email on your account. Tell us what you want checked, corrected or removed, and include only the details needed to identify your account safely.
Live chat handoff Use live chat when you need help finding the right privacy form or confirming which account email is active. We may move sensitive requests to email for a clearer record.
Account centre Open your account centre to edit simple profile fields such as contact details where the page allows it. Some changes need a privacy request because they affect payment or verification records.
DATA CARE

Browse how we protect data

We treat this policy as an operating rule for the account, not a footer link.

Account data

We ask for account details that help us create access, verify changes and keep your wallet linked to the right…

Payment records

UPI, Paytm, PhonePe and Google Pay activity is recorded with references, status and timing so deposits and withdrawals can be…

Cookie use

Cookies help keep you signed in, remember language choices and measure page errors.

Access checks

Login attempts, device signals and session records help us spot unusual access.

Retention periods

We keep records while your account is active and for periods required by law, dispute handling or payment reconciliation.

Your requests

You can ask us to access, correct, export or delete eligible data.

Discover your privacy answers

These answers cover the privacy requests we receive most often from India accounts. They explain what we collect, how payment records are treated, when cookies are used, and how you can ask us to correct, export or delete data. If your matter involves local legal rules, we will respond based on the law that applies to your account location. Keep your registered email active so we can verify you.

We collect account details, contact data, login records, device signals and payment references needed to create and protect your account. We also keep support messages when they relate to your privacy request.

We record the method name, reference, status and timing so wallet entries match the payment result. This helps us resolve disputes, verify withdrawals and meet record duties that apply to your account.

Yes. Send the correction request from your registered email or use the account centre where editing is available. We may verify you first, especially when the change affects payment or identity records.

You can ask for deletion of eligible data. Some records may need to stay for legal, payment, dispute or security reasons, and we will explain what can be removed and what must remain.

We share limited data with payment processors, hosting providers, security tools and support systems when they help run your account. They receive only the data needed for that specific task.

Cookies keep sessions active, remember settings and help us detect technical errors. Where cookie controls are shown, you can change choices for non-essential categories without changing your account status.

Email [email protected] with your registered account email, the request type and any relevant date or transaction reference. Do not send wallet passwords, bank PINs or unrelated documents.

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